Social Media Marketing web inners where we covered the basics of Twitter and other Social Media tools and sites, with the explosion of Twitter usage and discussions of Twitter merging with some other site/partner. Thus I expect to stay current on using Twitter for business purposes we will need to repost more on this topic from time to time.
• Never Hide about you:
You should completely fill in the registration and profile information when signing up on Twitter. If you set up your Twitter Id as a business name it is less real than using a personal name. If you still want the business name in there, you could possibly add the company after the persons name (like Dell computer has been known to do with names like "PatrickAtDell"). In the profile section, post your website. I wouldn't recommend a short URL here if you can avoid it since this is your brand and the full link helps in your SEO rankings. Also in the profile section you enter in relevant search terms in your profile description.
With the profile bio limited to 160 characters, you want to get the relevant keywords included. By doing so you don't have much space to talk about the business specifically. However you can also squeeze in more content about your business including other websites, urls, logos, or content by uploading a custom Twitter background. Be aware though that the search engines and tools people are using to find you will not pick up words or content located in the background image. That's why the keywords have to be in your description.
Finally and possibly most important is that you need to upload a picture. People want to see who they are communicating with, even if you are representing a company. If Twitters don't think you are real, they are less likely to be interested in following you and learning more about your business (we are Twittering for Business here remember). If you try to hide with no picture, just a logo, an incomplete profile or no description, the cynical side of social media marketing will take over, people will assume the worst and they won't follow you.
• Be Relevant, contribute, share, respond:
For a business or business person to be relevant in the Twitter conversation going on, they need to participate. Ask questions and elicit responses. Respond to other user's questions. Tweet not only your own relevant contributions but retweet (RT) other Tweets that you find valuable. Promote and/or attribute others where there's a reason to do so. You can build a following faster if you appear trust worthy (easiest way to do that is by actually being trustworthy), know your subject matter and don't look like you are just out the get them to buy something.
• Never Hide about you:
You should completely fill in the registration and profile information when signing up on Twitter. If you set up your Twitter Id as a business name it is less real than using a personal name. If you still want the business name in there, you could possibly add the company after the persons name (like Dell computer has been known to do with names like "PatrickAtDell"). In the profile section, post your website. I wouldn't recommend a short URL here if you can avoid it since this is your brand and the full link helps in your SEO rankings. Also in the profile section you enter in relevant search terms in your profile description.
With the profile bio limited to 160 characters, you want to get the relevant keywords included. By doing so you don't have much space to talk about the business specifically. However you can also squeeze in more content about your business including other websites, urls, logos, or content by uploading a custom Twitter background. Be aware though that the search engines and tools people are using to find you will not pick up words or content located in the background image. That's why the keywords have to be in your description.
Finally and possibly most important is that you need to upload a picture. People want to see who they are communicating with, even if you are representing a company. If Twitters don't think you are real, they are less likely to be interested in following you and learning more about your business (we are Twittering for Business here remember). If you try to hide with no picture, just a logo, an incomplete profile or no description, the cynical side of social media marketing will take over, people will assume the worst and they won't follow you.
• Be Relevant, contribute, share, respond:
For a business or business person to be relevant in the Twitter conversation going on, they need to participate. Ask questions and elicit responses. Respond to other user's questions. Tweet not only your own relevant contributions but retweet (RT) other Tweets that you find valuable. Promote and/or attribute others where there's a reason to do so. You can build a following faster if you appear trust worthy (easiest way to do that is by actually being trustworthy), know your subject matter and don't look like you are just out the get them to buy something.
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